Home / Privacy policy
Ticketeze FZC LLC ("we", "our", "us") is deeply committed to protecting your privacy. This Policy outlines how we handle personal information you provide either through our website (www.ticketeze.com, the "Site") or in other contexts where we collect data from you. We will take reasonable precautions to secure your information and prevent unauthorized access or use.
This Privacy Policy may be updated periodically, so please review it or contact us for the latest version whenever you submit your personal information.
We may collect data from you or request information on various occasions, including at several points on the Site, such as when you:
Email any inquiries;
Register to receive or download information or documentation;
Purchase goods or services from us.
The information requested may vary depending on the purpose of collection. For example, providing certain information may be mandatory if you purchase goods or services from us. Please be aware that if you choose to participate in any discussion forums on the Site or any linked Site, you may disclose personal information to other participants. Doing so is entirely at your own risk.
We will use your personal information:
To respond to your enquiry;
To acknowledge any contribution that you make;
To send information to you;
To fulfill any contract that we may enter in with you;
To send marketing information to you in accordance with the provisions set out below;
For research purposes;
To administer the relevant competition or;
For any other reasonable purpose for which you may have provided such information.
If you become a customer by purchasing goods or services from us, we may send you additional information related to your purchase via email or phone. If you prefer not to receive such correspondence or do not wish to be contacted at all, please let us know at the time of purchase or by emailing sales@ticketeze.com. We would also like to send you marketing information via email or phone. You can opt out of receiving marketing emails at any time by clicking "Unsubscribe" at the bottom of our emails or by replying to our email with an opt-out request.
If you submit your views to us via our “Contact Us” form, we will only circulate the information internally for training and management purposes. We may also publish your views on this Site, or in other media. If you do not want us to do this, please let us know when you submit your views.
We may aggregate the information you send to us with other data (so that you cannot be identified from that data) and use that aggregated data for administrative purposes and/or share it with other people.
Due to the nature of the Internet, data may occasionally travel over networks without full security measures, potentially making it accessible to unauthorized persons. If we become aware of a data protection breach, we will notify you and the relevant authorities as soon as possible.
When personal data is transferred to countries outside the UAE, those countries may not provide the same level of data protection. In such cases, we will make our best efforts to protect your information.
Cookies are small text files placed on your computer by websites you visit. They are commonly used to improve website functionality, efficiency, and to enable content sharing on social media platforms like Facebook. At Ticketeze, we do not currently use Cookies to collect user data.
However, we do use Cookies to create browser sessions and to display the default website language.
Our website at Ticketeze FZC LLC may contain links to other sites. Please be aware that we are not responsible for the privacy practices of these sites. We encourage users to be aware that when they leave our Site to read the privacy polices applicable to those sites. This Privacy Policy does not apply to information collected on third party websites.
You have the right to access the information that Ticketeze FZC LLC holds about you. You can access this if you have registered an account with our Site or if you are not registered you can obtain this information by writing to us at info@ticketeze.com. Ticketeze FZC LLC may require you to provide verification of your identity and to pay an administrative fee to provide a copy of the information that it holds. Please note that in some circumstances Ticketeze FZC LLC may withhold access to your information.
In the event that there is a change to your information, for example, your contact details, please let us know at your earliest convenience by writing to info@ticketeze.com so that we can keep your information up to date and accurate.
Please write to info@ticketeze.com if you would like to contact us if you have any queries regarding this Privacy Policy, if you wish to stop direct marketing by Ticketeze FZC LLC or if you wish to access or update your information.